Privacy Policy

Last modified: 20 October 2012

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

  1. What information do we collect?
    We may collect, store and use the following kinds of personal information:
    1. information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);
    2. information that you provide to us for the purpose of registering with us (including name and email address);
    3. information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including name and email address);
  2. Cookies
    A cookie consists of a piece of text sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may use "persistent" cookies on the website. We will use the persistent cookies to enable our website to recognise you when you visit; Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

    We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: www.google.com/privacypolicy.html. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.

    For example, in Internet Explorer you can refuse all cookies by clicking "Tools" → "Internet Options" → "Privacy" and selecting "Block all cookies" using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites including this one.
  3. Using your personal information
    Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:
    1. send you email notifications which you have specifically requested;
    2. send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by email or similar technology (you can inform us at any time if you no longer require marketing communications);
    We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
  4. Disclosures
    We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy. In addition, we may disclose your personal information:
    1. to the extent that we are required to do so by law;
    2. in connection with any legal proceedings or prospective legal proceedings;
    3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
    Except as provided in this privacy policy, we will not provide your information to third parties.
  5. Security of your personal information
    We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
  6. Policy amendments
    We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
  7. Your rights
    You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
    1. the payment of a fee (currently fixed at £10.00); and
    2. the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
    We may withhold such personal information to the extent permitted by law. You may instruct us not to process your personal information for marketing purposes, by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
  8. Third party websites
    The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
  9. Updating information
    Please let us know if the personal information which we hold about you needs to be corrected or updated.
  10. Contact
    If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to info@mycaretracker.co.uk or by post to MyCareTracker Limited, Old Orchard Lazy Lane, Fladbury, Pershore, WR10 2QL.
  11. Data controller
    The data controller responsible in respect of the information collected on this website is MyCareTracker Limited.